Store Privacy Policy

Information collected

For checkout and order service, PetaRay collects buyer contact information, company and tax information when supplied, shipping and billing addresses, order notes, order details, policy consent records, and IP address.

How information is used

Information is used to process and support orders, arrange international delivery, communicate with buyers, prevent fraud, comply with legal obligations, and handle returns or disputes.

Payment information

PetaRay does not request or store full credit card numbers on this website. When Hua Nan Bank integration is active, card information will be entered on the bank's hosted payment page and handled under the bank's security and privacy practices.

Sharing and retention

Information may be shared with payment and delivery providers, professional advisers, and authorities only as needed for payment, delivery, legal compliance, or protection of rights. Order request emails and related records are retained as required for business, tax, dispute, and legal purposes.

Your requests

Contact contact@petaray.com or +886-2-3366-6545 regarding access, correction, or other applicable privacy rights.